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Case Officer / Administrator

We have over 65 local branches, across the UK which help people with a disability to live more independently. Our skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As a Volunteer Case Officer, you will use your administrative skills to support a valuable local branch whose volunteers design and make pieces of equipment for individuals. You will be looking after our database and dealing with enquiries from clients and professionals.

WHAT THIS ROLE INVOLVES:

We are looking for a conscientious person with practical experience working in an administrative environment, with an understanding of the importance of confidentiality.


Attention to detail is key to this role. Experience in using databases would be an advantage (but not essential) as you will be expected to use our central management system.

WHAT YOU WILL NEED FOR THIS ROLE:

A good level of computer skills is essential for this role, and you will need to be able to work independently from home with the support of others. Any out-of-pocket expenses are paid.


You will need to attend regular local group meetings.

TO VOLUNTEER IN THIS ROLE, YOU WILL NEED TO:

• Complete your induction checklist
• Complete online and virtual training- as directed by central staff
• Undertake a DBS check


Additional information about our Volunteering programme:
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. To undertake this specific role, you do not need to be an engineer/skilled craftsperson.

Engineer / Maker

We have over 65 local branches across the UK, helping people with disabilities to live more independent lives. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.


Our Engineer/Maker Volunteers are the essence of our local branch activities. They use their practical skills and ingenuity to help people with disabilities live fuller and more independent lives.

What the role involves

This role may vary depending on local needs, but is likely to include the following:
• Designing and making pieces of equipment for individuals with specific needs.
• Using your practical skills working with one or more of: Metal, wood, plastic, or electronics.
• Attending a monthly meeting of the local branch.

We can support you in developing the skills you need for this role, including induction into all the areas outlined. You will have a chance to discuss your role and any additional needs with us.

What you need for this role


Essential

• Practical experience in working with one of the above materials.
• Able to listen well, to understand someone’s needs.
• Able to follow Remap policies and procedures.
• Able to understand and apply our risk management system.
• Able to apply disability, equality, and inclusion practices.
• Able to keep people’s personal details safe.


Desirable

• Access to your own tools and workshop. (or can access these)
• Able to drive or have good transport links.
• Committed to our values.
• Enjoy working as part of a team.
• Willing to develop skills and experience.

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