Operations Manual Archive - Page 2 of 2 - REMAP
Operations Manual Index

Operations Manual

Remap policies

Remap policies Articles of Association The legal document which defines who we are and how we are run. Business Plan 2021 - 2026 Our business... Read more

Press coverage

Press coverage Local press coverage can be an excellent way to highlight the good work being delivered by our volunteers in the community. Here are... Read more

Photographs of clients

Photographs A picture tells a thousand words! We particularly need photographs that illustrate the case studies we use to promote REMAP. These photographs should show... Read more

Case studies

Case studies The best way to tell our story and interest people in REMAP is to tell real stories, using the real case studies that... Read more

Phone number

Phone number Panels are trying various ways of having a permanent phone number that can be presented to clients. Options include a dedicated mobile, another... Read more

Data protection

Data Protection REMAP is registered with the Information Commissioners Office (ICO) under registration number: Z5840067 and this covers both national and panel activities.  REMAP panels... Read more

Complaints

Complaints Complaints must always be treated with priority. Someone who has complained wants to know that they have been heard and that something will be... Read more

Insurance

Insurance REMAP designs, manufactures, modifies, and supplies equipment for people with disabilities, offering related general advice and supporting fundraising activities. Volunteers across England, Scotland, Wales,... Read more

Risk assessment

Risk management Managing risk - client projects Risk management is not about risk elimination, but about making an informed and balanced assessment of risk then... Read more

Medical devices regulations

Medical Devices Regulations The Medical Devices Regulations brought into UK law the EU Medical Devices Directive.  This covers medical devices "placed on the market" by... Read more

Medical advice and working with others

Medical advice and working with others Medical advice on cases If a case has been referred to REMAP by an Occupational Therapist, the panel should... Read more

Working with clients

Working with clients Our clients Recording cases - when to record an enquiry as a case Medical advice and working with others Medical devices regulation... Read more

Gift Aid

Gift Aid Gift Aid is an income tax relief designed to benefit charities. A government created system, gift aid enables charities to reclaim the equivalent... Read more

Expenses

Expenses policy All REMAP members are entitled to claim out-of-pocket expenses. These are travel costs (typically car mileage or public transport fares) to panel meetings,... Read more

Finances and fundraising

Finances and fundraising Managing funds locally VAT Reserves Supporting the national charity Donations from clients and referring agencies Expenses  Gift Aid Read more
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